About the role
We are seeking a seasoned GCC (Global Capability Center) Change Management Specialist — a thought leader with proven expertise in designing, setting up, and enabling large-scale GCC transformations. This role demands a strong combination of strategic thinking, storytelling, and communication excellence, ideally from a Big 3 / Big 4 consulting background.
Key Responsibilities
- Develop compelling sales narratives and executive pitch decks on change management for GCC setup in BOTT- Build-Operate-Transform-Transfer model.
- Shape strategic points of view (POVs) and thought leadership materials highlighting change management in GCC operating models (BOTT, Hybrid, and Captive models).
- Partner with Genpact business leaders to articulate the change story, including organization design, stakeholder engagement, culture alignment, and transition readiness.
- Author high-impact communication collaterals (presentations, sales scripts, leadership briefs) for prospective client conversations.
- Provide advisory input on best practices, trends, and frameworks in driving successful GCC transitions.
Ideal Profile
- 15–20 years of experience in organizational change management, GCC strategy, or transformation consulting.
- Background from Big 3 (McKinsey, BCG, Bain) or Big 4 (Deloitte, PwC, EY, KPMG) preferred.
- Seasoned GCC change management specialist, with deep understanding of operating models, change enablement, and workforce transition.
- Exceptional storytelling, writing, and communication design capability — able to translate strategy into powerful narratives.
- Proven experience supporting sales, pursuit, or client advisory contexts with thought leadership content.
Engagement Details
- Duration: 3 months (extendable based on need)
- Deliverables: POV, sales decks, executive presentations, scripts and enablement toolkits