About the role
Job Description – GCC Setup & Consulting Leader
Position: GCC Setup & Consulting Leader
Location: Bangalore
Experience: 12+ years
Role Overview
We are seeking a highly experienced professional to lead the setup and expansion of Global Capability Centers (GCCs) for clients. The ideal candidate will bring deep expertise in providing end-to-end consulting and advisory services, ensuring seamless establishment, governance, and operational excellence of GCCs.
Key Responsibilities
GCC Setup & Strategy
Drive the end-to-end setup of GCCs for global clients, including strategy, planning, and execution.
Define Target Operating Models (TOMs), governance frameworks, and operating structures tailored to client needs.
Develop and implement playbooks, Standard Operating Procedures (SOPs), and best practices for GCC operations.
Consulting & Advisory
Provide consulting services to CXOs and senior stakeholders on GCC setup, transformation, and scaling strategies.
Partner with clients to identify operational efficiencies, cost optimizations, and talent strategies.
Act as a trusted advisor to ensure alignment of GCC operations with clients’ business objectives.
Stakeholder Management
Engage with global leadership teams, business heads, and external partners to drive collaboration and successful delivery.
Build long-term client relationships by demonstrating thought leadership and measurable impact.
Performance & Transformation
Establish performance metrics, dashboards, and governance models to track success of GCC initiatives.
Continuously identify opportunities for operational improvement, innovation, and digital enablement.
Leadership & People Development
Lead and mentor cross-functional teams engaged in GCC setup and consulting projects.
Foster a culture of excellence, innovation, and continuous learning.
Required Skills & Qualifications
Experience: 12+ years in consulting, advisory, or transformation roles, with proven expertise in GCC setup and management.
Domain Expertise: Strong knowledge of GCC frameworks, operating models, process transitions, and capability building.