About the role
ABOUT THE ROLE
- Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals..
- Personally drive and support the sales, Marketing and Distribution.
- Drive voice of Guest Score and Guest satisfaction as a key deliverables for HODs.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
- Attract, train, retain & coach leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
YOUR SKILLS & EXPERIENCES
- 12 + years’ industry experience in international brands with minimum 2 years of experience in similar role.
- Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
- Strong F&B and Sales background will be an added advantage; Strong process orientation; Strong Leadership abilities and organizational skills;
WHAT IS IN IT FOR YOU:
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities