About the role
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.
What we are looking for
Role: Genesys Developer
Experience Range: 4 to 6 Years
Location: Pan India
Must Have:
Minimum 5 mandate details are mandate with two or 3 liners
1. Core Genesys Platform Knowledge
2. IVR Design & Call Flow development including secure flow & bots
3. Strong understanding of REST/SOAP APIs, JSON/XML payloads
4. Problem‑Solving & Analytical Thinking
5. Collaboration, Communication & Teamwork
Good to Have:
- Design clear, intuitive, and customer‑friendly IVR call flows
- Strong experience in Genesys Cloud CX
- Support testers (e.g., Cyara teams) with flow clarity and edge cases