About the role
Grafana Dashboard Engineer / Grafana Consultant
Job Summary
We are seeking a skilled Grafana Dashboard Engineer to design, develop, and maintain customer-facing Grafana dashboards and observability solutions. The ideal candidate combines strong visualization skills with a solid understanding of monitoring architectures, Grafana data source integration, and Kubernetes environments. Experience with Helm Charts and the deployment of monitoring components in cloud-native platforms is highly desirable.
The role focuses on transforming customer requirements into meaningful dashboards, enabling operational transparency, performance monitoring, and data-driven decision-making.
Key Responsibilities
Dashboard Development & Customization
Design, create, and maintain Grafana dashboards tailored to customer requirements.
Customize existing dashboards, panels, variables, and visualizations.
Implement best practices for dashboard usability, consistency, and performance.
Support customers in defining meaningful KPIs, metrics, and visual representations.
Data Source Integration
Configure and maintain Grafana data sources such as Prometheus, Loki, InfluxDB, Elasticsearch, CloudWatch, Azure Monitor, or SQL databases.
Create and optimize queries using PromQL and other query languages.
Troubleshoot connectivity and data ingestion issues.
Validate data quality and ensure accurate visualization of business and operational metrics.
Kubernetes & Helm Operations
Deploy and configure Grafana and related observability components using Helm Charts.
Assist in installing and maintaining monitoring stacks in Kubernetes environments.
Customize Helm values and deployment configurations according to customer requirements.
Support upgrades, migrations, and operational maintenance activities.
Customer Consulting & Support
Gather customer requirements and translate them into technical dashboard solutions.
Conduct workshops and knowledge transfer sessions.
Provide troubleshooting and operational support for Grafana environments.
Collaborate with DevOps, Cloud, Infrastructure, and Application teams. Required Qualifications
Experience with Grafana dashboard creation and administration.
Practical knowledge of Grafana data source integration and configuration.
Understanding of monitoring and observability concepts.
Experience with Kubernetes and Helm Charts.
Familiarity with Prometheus and PromQL.
Basic understanding of cloud platforms (AWS, Azure, or GCP).
Strong analytical and problem-solving skills.
Fluent English communication skills.
Preferred Qualifications
Experience with Grafana Cloud.
Knowledge of Loki, Tempo, Mimir, or OpenTelemetry.
Experience with Infrastructure as Code (Terraform or Ansible).
Grafana or Kubernetes certifications.
Experience working in customer-facing consulting or managed service environments.
Skills
Grafana Dashboard Design
Data Visualization
PromQL
Grafana Administration
Data Source Integration
Helm Charts
Kubernetes
Monitoring & Observability
Troubleshooting
Customer Consulting
Seniority Level
Mid-Level to Senior Professional Typically 2-5+ years of experience in Grafana, monitoring, observability, or cloud-native operations.