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Tulip Group

Posted 8 Jan 2026

GRE/ Receptionist_for Real Estate Punawale Location

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Employment
Full time
Team
Customer service
Posted
8 Jan 2026

About the role

Role Summary:

The Guest Relation Executive (GRE) is responsible for welcoming guests, handling inquiries, ensuring a positive customer experience, and maintaining professional communication with clients, visitors, and internal teams.

Key Responsibilities:
  • Greet and welcome clients, visitors, and walk-in customers professionally

  • Handle front desk operations and visitor management

  • Assist customers with basic project / property information

  • Coordinate site visits and client meetings

  • Manage incoming calls, emails, and inquiries

  • Maintain visitor records and daily reports

  • Support sales and site teams with customer coordination

  • Handle customer complaints politely and escalate when required

  • Ensure reception and guest areas are neat and presentable

  • Follow company policies and professional etiquette

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