About the role
- Own the revenue and growth targets for the Indore center.
- Drive admissions, conversions, and overall sales performance.
- Monitor daily, weekly, and monthly business KPIs and take corrective actions wherever required.
- Identify new growth opportunities, partnerships, and local marketing initiatives to increase enrollments.
- Lead the counseling and sales teams to maximize lead-to-enrollment conversion.
- Review lead quality, pipeline health, follow-up efficiency, and conversion metrics.
- Ensure CRM discipline and timely lead closures.
- Build processes that improve productivity and sales effectiveness.
- Own the center's Profit & Loss.
- Monitor revenue, operating costs, profitability, and budget utilization.
- Drive operational efficiencies while maintaining service quality.
- Prepare periodic business reviews and performance reports for leadership.
- Lead, mentor, and develop the sales and operations teams.
- Set clear performance expectations and review team productivity.
- Build a high-performance, accountable culture focused on business outcomes.
- Coordinate closely with Marketing, Academics, Student Success Finance, HR, and Operations.
- Ensure seamless execution of campaigns, batches, events, and student onboarding.
- Act as the single point of accountability for business performance at the center.
- Ensure an outstanding experience from inquiry to enrollment.
- Resolve escalations promptly and maintain high student and parent satisfaction.
- Continuously improve operational processes to enhance service quality.
- Track business dashboards and analyze trends.
- Present actionable insights to leadership.
- Drive continuous improvement through data-backed decision-making.
- 2 - 6 years of experience in Sales, Business Development, Center Management, or Business Operations.
- Prior experience managing revenue targets and business metrics.
- Experience owning or contributing to P&L is preferred.
- Strong understanding of sales funnels, lead management, and conversion optimization.
- Excellent leadership, communication, and stakeholder management skills.
- Comfortable working in a fast-paced, target-oriented environment.
- Experience in EdTech, Education is preferred.
- Business Growth
- Revenue Management
- Sales Leadership
- P&L Management
- Lead Conversion
- Team Management
- Stakeholder Management
- CRM & Pipeline Management
- Business Analytics
- Operations Management
- Customer Experience
- Problem Solving
- Strategic Planning
- Consistent achievement of monthly and annual revenue targets.
- Improved lead-to-enrollment conversion rates.
- Healthy center profitability and cost optimization.
- High-performing and engaged teams.
- Strong collaboration across departments.
- Excellent student satisfaction and business growth.