About the role
Guest Relations Executive / Receptionist
Location: Mumbai ( BKC OR Goregaon )
Industry: Real Estate
Employment Type: Full-Time
About the Role
We are looking for a polished and customer-oriented Guest Relations Executive / Receptionist to be the face of our real estate office/site. This role is ideal for someone who enjoys interacting with clients, managing front desk operations, and creating a welcoming and professional environment.
As the first point of contact, you will play a key role in delivering a seamless customer experience.
Key Responsibilities
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Welcome clients, channel partners, and visitors in a professional manner
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Manage front desk operations and maintain visitor records
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Handle incoming calls and direct inquiries appropriately
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Schedule and coordinate client meetings and site visits with the sales team
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Provide basic project information to walk-in customers
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Ensure the reception area is well-maintained and presentable
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Manage emails, couriers, and general administrative tasks
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Maintain high standards of hospitality and customer service
Requirements
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6 months – 2 years of experience as Receptionist / GRE (Real Estate preferred)
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Strong communication skills in English & Hindi (local language preferred)
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Presentable personality with a positive and professional attitude
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Basic computer proficiency (MS Office; CRM knowledge is an advantage)
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Strong interpersonal and coordination skills
Why Join Us?
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Opportunity to work in a growing real estate organization
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Exposure to client interaction and sales coordination
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Professional growth and learning environment