About the role
What you’ll do…
- Simply put - you’re the face of our guests’ experience and you bring your own flavour to their table, making sure that from the moment they arrive to when they leave, they’re having a great time.
- Work with the F&B team in keeping things running smoothly.
- Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves.
- Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
- Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded.
What we’re looking for…
- Individuals. You’re looking for a place where you can be you; no clones in suits here.
- Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
- You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
- You’re not precious. We leave our egos at the door and help get things done.
- You’re up for doing things differently and trying (almost) everything once.
- If we got stuck in a lift together, we’d have a good time and share a few laughs.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- If you have previous experience, great! But it’s not a must-have for us; it’s how you contribute to the team that matters.
- Nothing is an issue for you, you know what our guests want even before they do.