About the role
Designation: Guest Service Associate
Mini. Education Required – Bachelors or Diploma in Hospitality
Job Timings – Rotational Shifts
Working Terms:
- 9 hours Working per day
- 1 week off during weekdays
- Public Holidays & weekends will be working day
- Rotational Shift Timings
- Uniform & grooming required as per standard
Skills Required:
- Basic knowledge of Microsoft office (Excel, Word, PPT)
- Problem-solving skills
- Can maintain calm under pressure
- Team Player
Role & responsibilities:
-Customer Delights
-Event Operations
-Handling and Coordinating High Profile Guests
-Escorting VIP Guests
-Hosting & Coordinating Events
-End to End Service to High Profile Guests
- Customer Interaction
- Game Operating & Playing
- Selling Skills
- Customer Operations Handling
Perks and benefits
-24 Days paid Annual Casual Leave after probation period
-Mediclaim
-Earned wage access
-L&D
-Long service rewards and recognition programs
- Incentive and perquisites
-Child education and self education benefits
-Mental and health well-being programs
-Workshops and expo/ trade-show (national & International) exposure
- Public Holiday double wages