About the role
- The Head - Business Automation is a leadership role, responsible for driving the Bank’s Hyper automation strategy by implementing scalable automation solutions across infrastructure, applications and business processes.
- This role focuses on leveraging Automation platforms, RPA, orchestration tools, and generative AI to reduce manual effort, improve operational efficiency and enhance service delivery.
- The position fulfills larger Organization goals via Portfolio, Program, Operations and platform Management.
- Plays a key role in aligning automation initiatives with business goals, regulatory standards and innovation roadmaps.