Head of Payments

The Head - Payments will lead the strategy, transformation, and delivery of the bank's Payments ecosystem, driving secure, scalable, and resilient payment solutions across ATM, Cards, NEFT, RTGS, IMPS, UPI, and core banking integrations. The role will align business objectives with technology strategy, modernise payment platforms, and enable innovation through cloud, AI, and emerging technologies while ensuring enterprise architecture and cybersecurity standards.

Responsibilities:

• Define and execute the Payments technology strategy aligned with business goals and enterprise architecture roadmap.
• Own the Payments technology tower covering solution design, engineering delivery, application support, modernisation, and operational excellence.
• Lead transformation initiatives across payment platforms including ATM, CTS, Debit Cards, Credit Cards, Card Switch, NEFT, RTGS, IMPS, UPI, and core banking integrations.
• Partner with business leaders, Enterprise Architects, Cybersecurity, Operations, and delivery teams to drive effective technology solutions.
• Ensure architecture, security, scalability, performance, and operational resilience standards are embedded across payment solutions.
• Drive adoption of cloud technologies, API-led integration, automation, AI/ML capabilities, and modern engineering practices.
• Manage delivery outcomes, technology risks, dependencies, and governance for strategic Payments initiatives.
• Lead, mentor, and develop a high-performing Payments technology team including architects, engineers, and support teams.
• Manage resource planning, team performance, vendor relationships, and continuous capability development.
• Ensure compliance with enterprise standards, regulatory requirements, and cybersecurity frameworks.

Requirements:

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or related field.
• 15+ years of experience in Banking Technology, Payments, Enterprise Architecture, or Digital Transformation.
• Strong experience managing large-scale Payments platforms and technology teams.
• Expertise in payment domains including ATM, Cards, NEFT, RTGS, IMPS, UPI, Card Switch, and Core Banking integrations.
• Experience in enterprise solution architecture, modernisation, cloud adoption, and technology transformation.
• Strong understanding of cybersecurity, operational resilience, APIs, microservices, cloud-native architectures, and DevOps practices.
• Exposure to AWS and other hyperscaler platforms.
• Experience using AI/ML-assisted development tools and modern engineering practices.
• Strong leadership, stakeholder management, communication, and decision-making skills.