About the role
The ideal candidate should be able to identify problems, understand their impact, take ownership, coordinate with the relevant teams, implement solutions, and ensure successful closure.
The role requires someone who can thrive in a fast-paced HealthTech environment where priorities can change quickly and strong execution is critical.
- Operations: Own day-to-day execution end-to-end, close pending tasks, fix gaps, hit daily targets, coordinate across departments
- Team Leadership: Lead the team, assign work, monitor performance, resolve conflicts, keep morale/productivity up under pressure, hold people accountable
- Decision Making: Make fast, practical calls independently; prioritize by urgency/impact; resolve unexpected issues quickly
- Data & Reporting: Build and maintain trackers/dashboards, produce daily/weekly/monthly reports, analyze KPIs and trends to drive decisions
- P&L Awareness: Understand revenue, costs, margins, and unit economics; spot cost-saving opportunities without hurting service quality
- Logistics: Plan and optimize resources, routes, and scheduling; coordinate field teams efficiently
- Crisis Handling: Stay calm, manage multiple issues at once, communicate clearly, keep operations running smoothly under pressure
Educational QualificationsPreferred
- MBA in Healthcare Management
- MBA in Operations Management
- MBA in Supply Chain Management
- Bachelor's degree in Healthcare Management, Business Administration, Operations, Logistics, Supply Chain, or a related field.
- Candidates with relevant practical experience in HealthTech, healthcare operations, logistics, or field operations are encouraged to apply.
- Work in a growing HealthTech environment.
- Opportunity to take significant ownership from an early stage.
- Work closely with business and operations teams.
- Gain exposure to healthcare, logistics, technology, data, and business operations.
- Opportunity to grow into a larger Operations Manager / Business Operations Lead role based on performance.
Working Days: 6 days per weekWeekly Off: 1 fixed day per weekWeekend Off: Not applicable