About the role
Financial-
- To ensure that weekly store is withdrawn as per the budget.
- To ensure stock in pantry is maintained as per the par.
Operational-
- Supervise the work of housekeeping team to ensure all guest rooms, corridors and public areas are zero defect and adhered to the LRA standards, safety and security norms.
- To ensure that occupied rooms are serviced as per guest movement
- To ensure departure rooms are serviced based on the arrival time of the next guest.
- To ensure maintenance checks and corrections are done and plan preventive maintenance.
- Raising store requisition to ensure team has enough supplies to keep areas ready as per standards.
- Also check that equipments are given proper care and maintenance while being used.
- Adopts the established procedure for lost and found articles.
- Ensures adherence to environmental procedures.
- Co-ordinates single point entry.
- Conducts training as an ongoing process.
- Conducts regular and timely inventories.
- Maintains a record of all assets in the area of responsibility.
- Generates monthly reports.
- Ensure proper handover /communication between various shifts.
- Responsible for key control and issue.
- Ensures that all guest complaints and requests are dealt promptly and efficiently.