About the role

A Delivery Manager with recruitment experience oversees end-to-end talent acquisition operations. They bridge the gap between technical or client needs and workforce execution, ensuring hiring targets, SLAs, and project objectives are met through team leadership and strategic planning. [1, 2] Key Responsibilities 1. Recruitment Operations & Strategy • Drive end-to-end recruitment delivery, ensuring the timely fulfillment of client or project requirements. • Define and execute talent acquisition strategies aligned with business goals. • Manage the recruitment lifecycle—from sourcing and screening to offer negotiation and onboarding. [1, 2] 2. Team Leadership & Mentorship • Lead, motivate, and mentor a team of recruiters and talent acquisition specialists. • Conduct performance evaluations, set hiring targets, and identify training needs to upskill the team. • Ensure a high-performance culture focused on continuous improvement and operational efficiency. • 3. Client & Stakeholder Management • Partner with key stakeholders to understand workforce requirements and establish clear delivery governance. • Maintain strong relationships with hiring managers and clients to ensure high satisfaction, retention, and repeat business. • Manage escalations, expectations, and changes in project scope or hiring volumes. • 4. Metrics & Reporting • Track and report on critical recruitment KPIs (e.g., Time-to-Hire, Cost-per-Hire, and Quality of Hire). Qualifications: BACHELOR OF ARTS

HR Ops - End to End Delivery

About the role

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