About the role
Key Responsibilities Project Delivery & Technical Leadership Lead end-to-end delivery of professional services projects including planning, design, implementation, migration, and handover Act as the technical authority for assigned projects and customer engagements Collaborate with project managers to define scope, timelines, risks, and dependencies Provide technical guidance and mentoring to junior engineers Wintel & Infrastructure Design, deploy, and support: Windows Server (2016/2019/2022/2025) Active Directory, DNS, DHCP, Group Policy File/Print services, PKI/Certificate Services Virtualization platforms: VMware vSphere / ESXi Hyper-V and Failover Clustering Perform server upgrades, migrations, consolidations, and decommissioning Troubleshoot complex OS, performance, and availability issues Networking Design and implement enterprise network solutions: LAN/WAN, VLANs, routing, switching Firewall and security integrations Hands-on experience with vendors such as: Cisco, HPE/Aruba, Fortinet, Palo Alto (or equivalent) Configure and troubleshoot: VPNs (site-to-site and remote access) Load balancers and network security controls Work closely with network teams to align infrastructure and cloud connectivity Cloud & Hybrid Technologies Design and implement hybrid and cloud solutions, including: Microsoft Azure (core focus) Entra ID (Azure AD), Intune, M365 Experience with: IaaS (VMs, storage, networking) Backup, DR, and high availability in cloud Identity integration and hybrid AD Support migrations: On-prem to Azure Application and workload modernization Implement security best practices aligned with Microsoft and industry standards Documentation & Customer Engagement Produce high-quality: Solution designs (HLD/LLD) Statements of Work (SOW) Implementation and handover documentation Conduct technical workshops, design reviews, and knowledge transfer sessions Act as a trusted advisor to customers, translating business needs into technical solutions Required Skills & Experience Technical Skills 5+ years of experience in IT infrastructure and professional services Strong expertise in: Windows Server & Active Directory VMware and/or Hyper-V Enterprise networking concepts Azure and hybrid cloud environments Excellent troubleshooting and problem-solving skills Automation experience (PowerShell, ARM, Terraform – desirable) Soft Skills Strong verbal and written communication skills Proven ability to work in customer-facing environments Excellent time management and multitasking abilities Ability to work independently and as part of a team Calm under pressure with a delivery-focused mindset Certifications (Preferred) Microsoft: Azure Administrator / Azure Solutions Architect Windows Server or M365 certifications VMware (VCP) Networking: CCNA / CCNP or equivalent ITIL (Foundation or higher)