About the role
What does an In-stock manager do?The Instock Manager will be responsible for all aspects of the Instock role, including driving improved in-stock, inventory planning and forecasting. Additionally, the ISM will drive initiatives to improve customer experience by working collaboratively across Retail, supply chain and operations. The ideal candidate will excel in scalable process improvement, analytics, written/verbal communication and be customer obsessed. The candidate will have proven experience delivering results by partnering with others and be comfortable leading and contributing across a range of topic outside of the core ISM responsibilities.The ISM will also partner with internal retail stakeholders as well as vendors, marketplace partners and to drive long-term improvements to improve internal and external processes, cost of running business, working capital improvements as well as other supply-chain goals.
Key responsibilities include:
- Driving service-levels for products on marketplaces by ensuring maximum product availability and coverage through accurate forecasting / demand planning and overseeing automated ordering & replenishments, capacity management through effective audits
- Work with cross-functional stakeholders on planning for selection expansion, deals in-stock management, event-readiness, supply-alignment for efficient inventory placement in alignment with business strategy.
- Manage working capital through rigor on reduction of unhealthy and unsellable inventory
- Work hand-in-glove with Vendor Managers to develop and execute daily, weekly & monthly action plans that increase inventory quality, forecast accuracy and service-levels
- Track key customer experience metrics and drive improvements across them by building actionable plans.
- Drive daily execution with Vendor managers, vendor logistics teams, Fulfilment Center (FC) and brands to ensure timely inbounds to enhance vendor experience
- Co-ordinate with key stakeholders (internal & external) to ensure category health.
- Manage large scale data to drive decision making
- Contribute to the collective knowledge base of the in-stock functions through thought-leadership and knowledge sharing
Desired Qualification:
- MBA (Tier 1/2 Institute) – Supply Chain/Finance
- 2-5 years of relevant experience in Retail, FMCG, E-commerce; have an analytical bent and a structured, analytical mind-set to solve business challenges
- Someone who loves to dive-deep and look at big-picture at the same time
- Comfortable in execution as well as handling large data-sets and relies on data-backed conversations / decisions