About the role
We are looking for an Infrastructure and Enterprise Applications Engineer to manage and support the organization's internal IT infrastructure, enterprise applications, workplace technology, endpoint management, and cloud services. The role covers Microsoft 365, Microsoft Intune, Microsoft Purview, endpoint security, enterprise application administration, IT operations, audit support, license management, vendor coordination, and day-to-day technology operations. The ideal candidate should have experience with Windows, macOS, Linux, enterprise applications, automation, cloud platforms, and IT security operations.
Responsibilities:
- Microsoft Cloud and Workplace Platform Administration: Manage Microsoft 365, Intune, Purview, Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
- Configure compliance, DLP, retention, information protection, access governance, and endpoint policies.
- Administer internal applications, including CRM, GRC, ITSM/ticketing, and other SaaS platforms.
- Manage Windows, macOS, and Linux endpoints through endpoint management solutions.
- Develop automation using PowerShell and Microsoft Power Platform (Power Automate).
- Manage onboarding, offboarding, user provisioning, software deployment, patching, and asset lifecycle.
- Support internal, external, customer, and certification audits; maintain evidence and remediation records.
- Manage software subscriptions, licenses, renewals, and optimization.
- Coordinate IT procurement, vendor evaluation, renewals, and contract management.
- Collaborate with IT security teams on policy implementation, log analysis, monitoring, and incident investigations.
- Support business continuity, backup processes, and operational improvements.
Requirements:
- Strong Microsoft 365 administration experience.
- Hands-on experience with Microsoft Intune, Microsoft Purview, Entra ID, Exchange Online, Teams, SharePoint Online, and OneDrive.
- Experience administering CRM, GRC, ITSM/ticketing, or similar enterprise applications.
- Strong PowerShell scripting and automation capabilities.
- Experience with Microsoft Power Platform, preferably Power Automate.
- Experience managing Windows, macOS, and Linux systems.
- Knowledge of endpoint security, compliance management, networking fundamentals, VPNs, DNS, DHCP, Wi-Fi, and firewalls.
- Experience with software licensing, subscriptions, asset management, and vendor coordination.
- Experience supporting audits and compliance requirements.
Preferred Skills:
- Exposure to Azure, AWS, and Google Cloud Platform (GCP).
- Experience with SIEM, log analysis, endpoint detection, and security monitoring tools.
- Familiarity with ISO 27001, SOC 2, GDPR, or similar frameworks.
- ITIL and Microsoft certifications preferred.