About the role
Role: Inside Operator-Founder’s Office
Roles & Responsibilities:
Operating rhythm
• Weekly business review.Design and run
it. Numbers, commitments, risks, asks. Keep it short, honest and
decision-oriented.
• Quarterly planning.OKRs from
goal-setting to scoring. Translate founder intent into specific, trackable
commitments owned by named humans. Hold the ledger.
• Board and investor mechanics. Draft the
board deck, monthly investor update and quarterly metrics pack. Own the
follow-ups from every meeting.
• Tier-1 deal support.Parachute into the
most important live deals (banks, PSUs, large FinTechs). Coordinate across
sales, product, data science, legal and finance. Make sure nothing falls
through the seams.
• Partnership operations. Own coordination
with our consulting and SI partners. Track commitments, run joint reviews,
drive through to signed outcomes.
• RFPs and strategic bids. Quarterback
large bank, enterprise and public-sector RFPs end to end. Bring the right
people in at the right time; own the timeline.
• Launch and product-GTM coordination.Bridge
product and GTM for every major launch — positioning, pricing, collateral,
sales enablement, first-customer rollout.
• Market and competitive intelligence.Maintain
a living view on the Indian and global fraud, risk and device-intelligence
landscape. Refresh quarterly. Feed directly into positioning and pricing
decisions.
• Strategic memos.Turn a vague founder
question (“should we package this capability as a separate SKU?”) into a
structured memo with a recommendation in two to three pages. Do the research,
talk to the humans, take a position.
• Hiring support.Partner with founders on
senior hiring — sourcing, first-round screens, scorecards, references, closing.
Keep the funnel and the bar both.
• Dashboards and instrumentation.A single
pane of glass for company health — ARR, pipeline, product usage, hiring, cash.
Pick tools that work, kill ones that do not.
• Vendor, tooling and process.Evaluate,
negotiate and roll out the tools the team will live in (CRM, BI, HRIS). Write
the lightest policy that works and update it when it does not.
Required Skills
• 4–5 years in roles where execution was the
product — management consulting (tier-1 or elite boutique), investment
banking, a prior founder’s office, an early-stage startup in an operating role,
or a comparable environment.
• Structured thinker with operator instincts.You
can turn a blank page into a crisp memo, and you can also chase 12 open threads
to closure without losing any of them.
• Exceptional written communication.Short,
specific, honest. You can draft a board-grade memo, an investor update and an
uncomfortable internal note in the same day.
• High agency and low ego.You are
comfortable being the most senior person in a room one hour and doing the
cleanup nobody else will do the next.
• Comfort with numbers. Not a financial
analyst, but you can build a clean model, read a P&L, sense-check a
pipeline report and push back on funny-looking metrics.
• Discretion. You will see compensation,
cap-table, strategy and client data that is not for general consumption. This
must be reflexive, not rules-based.
• Prior exposure to BFSI, fraud / risk tech, or
enterprise SaaS — so the vocabulary is not a learning curve.
• Experience running an RFP or large-bid process
at a vendor, or on the buy-side at a bank / consulting firm.
• SQL and basic data literacy — you can pull your
own numbers instead of waiting for them.
• CA, CFA, MBA or equivalent signalling is welcome
but not a gate; what you have actually operated matters more.
What We Offer:
• Competitive cash compensation and a meaningful
ESOP grant with a clear vesting schedule.
• Health insurance for you and your family.
• Direct mentorship from operating founders, deep
exposure to board, clients and investors, and an unusually wide first-hand view
of how a category-creating FinTech is built.