About the role
- BTech / BE in Electrical or Mechanical, Bachelor of Science (BSc), Diploma in Electrical or Mechanical / Any Graduate
- 2-3 years of relevant work experience, particularly in inside sales of Wires, Cables, Switchgears, Solar, Lighting, Panels, Meters, etc.
- Good communication and negotiation skills.
- Responsible for managing and growing the sales of company products via phone, email, and other remote channels.
- Achieve assigned annual targets and contribute to business growth through inside sales efforts.
- Responsible for driving quotation conversion ratio with a target of 40% closed/win rate in the last 28 days of quotations.
- Increase customer database by identifying and reaching out to new prospects, focusing on growing the VISL brand in untapped areas.
- Accountable for timely and accurate processing of customer orders.
- Ensure prompt and effective quotation generation, follow-ups, and updates, improving the overall customer experience.
- Ensure timely collection of payments, adhering to customer credit limits and terms.
- Provide excellent after-sales service by addressing customer inquiries and complaints promptly.
- Regularly gather customer feedback on products and services, striving for continuous improvement in customer satisfaction.
- Strong crisis management and time management skills.
- Assertive, detail-oriented, and able to multitask effectively.
- Ability to meet deadlines and perform under pressure.