About the role
The core responsibilities for the job include the following:
Testing Expertise:
- Lead the investigation and translation of business and technical requirements into test cases.
- Design and manage end-to-end testing activities for multiple projects.
- Develop and maintain comprehensive test plans, schedules, and resource allocations.
- Develop and maintain automated test cases and test suites using automation tools.
- Execute manual and automated test cases, document results, and manage defects throughout the testing lifecycle.
- Prepare and present status reports, test metrics, and risk assessments to project leadership.
- Ensure all testing activities comply with organizational policies, industry standards, and regulatory requirements.
Automation Expertise:
- Create and execute automation strategies, tools, and frameworks.
- Build automated testing scripts and integrate them with DevOps tools.
Leadership Skills:
- Coach and mentor testing team members in the business domain, functional testing, automation, and non-functional testing.
- Identify opportunities to enhance testing processes, tools, and methodologies.
- Proactively identify and address issues throughout all test phases.
Project Coordination:
- Coordinate efforts of internal and external testing teams to ensure timely completion of test phases.
- Identify and communicate obstacles or risks impacting project timelines or success.
- Provide regular status updates to stakeholders and escalate issues as necessary.
- Ensure all test deliverables are received, approved, and aligned to project timelines, budgets, and goals.
Cross-Functional Relationships:
- Collaborate with business stakeholders and technology partners to ensure quality standards are met.
- Serve as the primary point of contact for all testing-related communications among project stakeholders.
- Work closely with project managers, developers, quality engineers, and external vendors to coordinate testing activities and resolve issues.
- Communicate technical concepts clearly to non-technical audiences.
Authorities/Decision Rights:
- As a key contributor to the business unit, this job has the authority to recommend changes to business processes to enhance operational efficiency and effectiveness.
Job Dimensions:
- Scope includes coordination of testing activities for ET QA projects.
- Responsible for managing testing efforts across multiple projects and teams.
- Direct influence over the quality of deliverables impacting client-facing banking and payment services.
- Advisory responsibilities for process improvement and technology adoption within the team.
Requirements:
- 3-5 years of experience, with a minimum of 3+ years of experience in a test coordination role, with proficient knowledge of the testing life cycle, SDLC, and defect management.
- Proficient in speaking and writing capabilities in the French language.
- Minimum 3+ years of experience in automation or an equivalent technical role.
- Strong database knowledgeRDBMS (Relational Database Management Systems)/Source-to-Target Mapping (STM)/ETL testing.
- SQL scripting expertiseAbility to write complex SQL queries.
- Automation Testing (Any toolsTosca DI/Selenium/Robot Framework/Parasoft SOAtest/Postman/RestAssured/Cucumber).
- Working knowledge of cloud/Azure environment (e. g., Databricks).
- Experience in preparing test plans and test cases and being responsible for execution.
- Ability to support multiple projects within functional teams and end-to-end testing (program projects).
- Strong organizational, time management, and communication skills.
- Ability to coach and mentor team members and influence outcomes through expertise.
- Commitment to continuous learning and staying abreast of emerging technologies and industry developments.
- For automation and test script development: Python/Java/JavaScript.
- Defect and test management tools (any tool: JIRA/OpenText ALM/Confluence).
- Automation Testing (any tool: Tosca DI/Selenium/Robot Framework/Parasoft SOAtest/Postman/RestAssured/Cucumber).
Good to Have:
- Defect and test management tools (any tool: JIRA/OpenText ALM/Confluence).
- Experienced in IVR testing and familiar with standard IVR tools such as Hammer, Cyara Botium, and Cyara Velocity.
- Unix knowledge: for running and initiating jobs in UAT/SIT environments.
- Power BI or data visualization tools knowledge.
- Experienced in conducting accessibility testing.