About the role
- Manage day-to-day HR operations across the complete employee lifecycle, from onboarding to separation.
- Maintain accurate and up-to-date employee records, documentation, and HR databases.
- Manage employee master data, changes in employment details, transfers, reporting changes, designations, departments, and other HR transactions.
- Ensure timely completion of joining, confirmation, transfer, promotion, separation, and exit-related documentation.
- Administer and maintain Keka and other HR systems, including employee data, workflows, settings, access controls, attendance, leave, and related configurations.
- Ensure data accuracy and consistency across HR systems.
- Manage HR system access, user creation/deactivation, and employee master-data changes.
- Identify opportunities to automate repetitive HR processes and improve operational efficiency.
- Coordinate and support the monthly payroll process, ensuring accurate and timely payroll inputs.
- Validate attendance, leave, work hours, regularization, WFH, deductions, incentives, and other payroll-related inputs.
- Coordinate with Finance/payroll partners for payroll processing and resolution of discrepancies.
- Conduct periodic audits of attendance and HR data and ensure timely closure of exceptions.
- Manage leave and attendance policies and ensure proper system implementation.
- Monitor attendance, effective working hours, regularization, and related exceptions.
- Coordinate with managers and employees for resolution of attendance and leave discrepancies.
- Maintain operational reports and dashboards for attendance and workforce-related metrics.
- Support and coordinate statutory HR compliance requirements applicable to the organization.
- Maintain statutory records, registers, employee documentation, and compliance-related data.
- Coordinate with external consultants, payroll partners, and relevant authorities wherever required.
- Ensure HR documentation is complete, accurate, and audit-ready.
- Prepare regular HR Operations reports covering headcount, joining/exits, attendance, leave, payroll inputs, employee movements, and other operational metrics.
- Maintain accurate HR MIS and dashboards.
- Analyse HR operational data and highlight discrepancies, trends, and areas requiring corrective action.
- Ensure timely submission of reports to HR leadership and other stakeholders.
- Develop, implement, and maintain HR Operations SOPs, checklists, and controls.
- Ensure adherence to approved HR policies and processes.
- Identify process gaps and implement corrective actions.
- Maintain proper documentation and audit trails for HR transactions.
- Work closely with HR, Finance, IT, and business teams to resolve operational issues.
- 5–7 years of relevant experience in HR Operations / HR Shared Services / HR Administration.
- Strong hands-on experience with HRMS/HRIS, preferably Keka or similar platforms.
- Good understanding of payroll inputs, attendance, leave administration, employee lifecycle processes, and statutory compliance.
- Strong Excel/Google Sheets skills and ability to work with HR MIS and data.
- High attention to detail and strong data accuracy.
- Good understanding of HR policies, processes, and documentation.
- Ability to independently manage multiple HR operational processes and deadlines.
- Strong coordination and communication skills.
- Ability to maintain confidentiality of employee and payroll information.
- Experience in an IT / Software Services organization.
- Experience managing HRMS configurations and workflows.
- Experience in HR process automation and operational reporting.
- Experience coordinating with payroll vendors, Finance, and statutory consultants.
- Strong working knowledge of advanced Excel functions and HR dashboards.