About the role
Make inbound and outbound calls to international customers, primarily in US shift hours.
Provide information about products/services and resolve customer queries.
Maintain accurate records of interactions.
Achieve daily and weekly calling targets.
Deliver excellent customer experience at all times.
- Bachelor's or Master's degree.
- Strong interpersonal and communication skills to engage and nurture international clients effectively.
- Proficiency in CRM management and lead tracking systems.
- Adaptability to different time zones and willingness to work flexible hours.
- Excellent written and verbal communication skills in English.
Type: Full-time
Location: Indore
Shift: Night Shift
Salary: Up to 30k CTC
For Females