About the role
About the Opportunity
- We are hiring enthusiastic individuals for the role of Chat Service Representative in Ahmedabad, Gujarat. Candidates must be willing to relocate to Ahmedabad, Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.
Role & Responsibilities
- Respond to customer queries through chat, email, and other non-verbal platforms
- Understand and resolve customer issues with accuracy and empathy
- Deliver high-quality support that ensures customer satisfaction
Skills & Qualifications
Must-Have
- Minimum qualification is High School Diploma or equivalent
- Freshers can apply; experience of one year in customer service is preferred
- Strong written English communication skills with good grammar and spelling
- Basic computer knowledge and typing skills
- Flexible to work in rotational shifts including weekends and night shifts
Preferred
- Experience of one year in customer service
Benefits & Culture Highlights
- Provident Fund
- One way cab facility (for Night Shifts only)
- Shift allowance
- Insurance