About the role
The core responsibilities for the job include the following:
IT Operations and Infrastructure Management:
- Manage and maintain IT infrastructure, including servers, networks, endpoints, storage, and enterprise applications.
- Perform system configuration, upgrades, and maintenance to ensure performance, availability, and security.
- Manage endpoint provisioning, configuration, lifecycle management, and installation of mandatory security software during onboarding.
- Follow change management processes for system updates, configurations, and infrastructure changes.
- Maintain IT asset inventory, documentation, and system configuration baselines.
- Maintain system documentation, SOPs, and audit evidence for security and infrastructure controls.
Cloud Infrastructure, Monitoring, and Security Management:
- Manage and secure cloud infrastructure across the GCP environment.
- Configure IAM policies, network security controls, and cloud security configurations.
- Manage backup, high availability, business continuity, and disaster recovery configurations and testing while ensuring defined RPO/RTO objectives.
- Conduct periodic access reviews, monitor resource utilization, and support cloud cost optimization.
- Configure and maintain centralized logging and monitoring systems, including alerting and log retention.
- Monitor network activity and security events to identify and respond to potential threats.
- Monitor IT systems and security tools to detect suspicious activities and security incidents.
- Develop automation scripts to improve operational efficiency and reduce manual effort.
Identity and Access Management:
- Manage user provisioning, modification, and deprovisioning across enterprise systems.
- Implement authentication controls including MFA, SSO, and secure password policies.
- Monitor privileged access and enforce access approval workflows and segregation of duties.
- Manage access and security configurations for SaaS applications and third-party tools.
Endpoint Security and Device Management:
- Deploy, Implement and manage endpoint security solutions such as EDR/XDR, DLP, VPN, and MDM agents to enforce device security policies.
- Manage patching processes to ensure timely updates, vulnerability remediation, and system security across infrastructure and endpoints.
- Troubleshoot hardware, software, and access-related issues for end users.
Requirements:
- Experience with network administration, endpoint management, and IT security operations.
- Hands-on experience with cloud platforms (GCP) and hybrid infrastructure environments.
- Implementation and management of MDM (VPN, DLP, EDR) tools.
- Experience with Identity and Access Management systems.
- Knowledge of network security technologies and firewall management.
- Experience in incident response to alerts in the GCP.
- Knowledge of patch management, vulnerability management, and system hardening.
- Experience with backup, disaster recovery planning, and DR testing.
- Ability to maintain asset inventory and system configuration records.
- Familiarity with REST APIs and basic scripting (Python/Bash) to support internal automation initiatives.