IT Infrastructure Engineer

IT systems

POSITION :                          IT Infra Construction Engineer

KEY ROLE :

• Coordination with construction and contractors.
• Coordinate with consultants, check / ensure incorporation of IT requirements for systems as per standards and OEM’s guideline.

• Service Monitoring & Check for Service Quality and Availability

• Service Call Escalations - Technical Support.

• General Office operation

• Asset & Inventory Management - Assets Management

• Budgeting & Accounting

• Service Operations Management
• Track monitor project progress and expedite

FUNCTIONS :

1. Supervise and ensure quality execution as per  IT standards and OEM’s guideline
2. Material & resource planning on site to ensure installation of IT infra in line with front availability.
3. Reconciliation material consumption. and certification of Contractor’s bills. 
4. Compile & Analyse the Daily Report of Incident & Problem management, implement corrective / preventive actions.

1. Follow-up & tracking for resolution of punch points arises

1. To perform Collection & compilations of information to submit MIS Report to help in status tracking & decision making for imprecision in services.

1. To conduct Briefing session to vendor supervisors & field staff to achieve telco grade service availability.

1. To interact with internal associated IT service provider for service delivery requirements.

1. To perform and ensure implementation & follow-up of HSEF Procedure- Permit Clearance

1. To Update inventory of IT infrastructure in e-Helpdesk & update the Register.

1. Preparation of Budget / PR, Vendor Bill Certification

KNOWLEDGE:

TECHNICAL :

1. Knowledge on best practices in IT infrastructure & automation system’s installation, operation & maintenance

1. Basic knowledge on LAN networks & hardware.

DOMAIN:

1. Understanding of macro-level processes & practice of Projects and construction 

2. Broad understanding of daily operations / activities of IT systems and interaction with users.

GENERAL :

1. Company policies and procedures

2. Training and development methods.

3. Strength and weaknesses of subordinates, himself and his superiors.

SKILLS :

1. Communication (written / verbal)

1. Planning

1. Leadership

1. Appraisal skills

1. Decision making

1. Time management

1. Assertive

1. Conceptual

1. Delegating

1. Auditing

1. System development

1. Conflict handling

ATTRIBUTES :

1. Integrity

2.     Achievement motivation

3.     Self discipline

4.     Initiative / Drive

5.     Optimism

6.     Openness

7.     Perseverance

8.     Flexibility and adaptability

9.     Perceptiveness

10.   Firm and fairness

11.   Versatility.