About the role
We are hiring BE/BTech graduates for our IT Infrastructure & Support (ITIS) team. This role is ideal for candidates with strong AI acumen who can leverage AI tools to improve efficiency, automate tasks, and support IT operations.Key Responsibilities:
- Provide support for IT infrastructure, systems, and internal tools
- Use AI tools (e.g., ChatGPT, automation platforms) to troubleshoot issues and optimize workflows
- Assist in automation of repetitive IT support tasks
- Monitor systems and proactively identify potential issues
- Collaborate with teams to improve IT processes using AI-driven approaches
- Document solutions, processes, and knowledge base articles