About the role
The Mandatory skills we are looking for this role is as below:
Direct Responsibilities
Providing technical and functional support:
• Providing technical and functional support
• Managing incidents within the scope
• Guaranteeing the eradication of problems
Implementing monitoring and supervise the application’s technical and functional components:
• Implementing the system and parameters used to monitor its scope
• Monitoring the smooth implementation of processing according to the production plan
• Checking the functional and technical quality of the interfaces / transfers between applications
• Monitoring the condition of the application’s technical components
• Ensure that the application meets its functional requirements and operates as intended
• Checking the proper running of application backups and restoration
Orchestrating and managing the various releases within the scope
Creating and enriching the application document framework
Maintaining operating procedures
Create Automation through Gitlab, Ansible, DAIR …
Create and Deploy updates for Obsolescence, patches …
Contributing Responsibilities
• Contributing to the processes belonging to the activity, observing requirements and carrying out the necessary remediation
• Contributing to the construction of production dashboards and undertaking the actions defined for improving the service
• Contribute to continuous improvement actions
Technical & Behavioral Competencies
Primary skillsets (mandatory):
• Experience with Kubernetes, container technology- Docker and Gitlab
• Operation excellence on Cloud, PL/SQL, PostgreSQL
• Monitoring tool - Dynatrace
• Vulnerability remediation for LINUX servers and Windows servers
• Knowledge on configuration management, monitoring, continuous Integration tools on UNIX and windows platforms; Ansible tools setup
• Automation of deployment, customization, upgrades and monitoring through DevOps tools
• Strong English communication skills.
• Proficient in ITIL Operation Methodology with strong analytical skills and Proven work experience.
Proven working Experience with the Technology below:
• Configuration management tools: Ansible, Gitlab CI
• Script: Shell
• Monitoring: Dynatrace
Secondary skill sets (good to have):
• Experience in providing 24x7 support for critical servers, Availability, Performance, Monitoring, Incident response, Preparation, Change management and Capacity management
• Experience working with ServiceNow Ticket Tool
• Self-starter with a proactive approach and a problem-solving mindset, capable of working on multiple projects simultaneously and meeting tight deadlines.
• Experience in Openshift platform
Compensation offered for this role : 10 – 15 LPA
Years of exp? 5 -7 years
Which CGI Office Locations are we open to? Mumbai (work from client office location)
3. Shift timings? Rotational shifts/ 24*7
4. Joining Timeframe. (Notice period): Immediate ; 15 days