About the role
Key Roles &Responsibilities Drive SME premium growth through Agency distribution across Bangalore and adjoining markets Identify and develop high-potential SME segments for Agency-led acquisition Own and deliver premium, renewal, persistency, and profitability targets for the Agency SME portfolio Increase wallet share across SME clients through cross-sell and up-sell of commercial lines Build a productive and scalable agency ecosystem with consistent monthly activation Design and execute agency productivity, activation, and retention strategies Ensure risk-appropriate business sourcing in line with underwriting guidelines Closely monitor loss ratios, profitability trends, and SME portfolio performance Collaborate with Underwriting, Claims, Operations, and Product teams to ensure seamless policy issuance and service Act as a bridge between Agency teams and internal stakeholders for faster TATs and improved customer experience Ensure adherence to IRDAI regulations, compliance norms, and company governance policies Key Requirements – Education & Certificates Graduate or Master’s Degree in Business Administration (Marketing / Finance / Insurance) or equivalent 12+ years of experience in General Insurance with strong exposure to Corporate / Mid?Market / SME segments, broker, bancassurance, and direct corporate channels Key Requirements - Experience &Skills Strong exposure to Agency channel management, preferably in SME / Commercial Lines Strong understanding of SME insurance products and commercial lines Expertise in agency recruitment, activation, and productivity management Ability to assess portfolio health, loss ratios, and growth metrics Excellent negotiation, influencing, and stakeholder management skills Strategic thinker with strong execution and closure capability Proven track record of building and scaling agency sales teams