About the role
Key Responsibilities:
- Manage office assistants to ensure timely trolley deliveries and the collection of cash/checks from clinics and patients’ homes, ensuring proper bank deposits.- Provide immediate support to 20+ clinics for all operational issues.- Coordinate with multiple vendors to ensure smooth service delivery.- Work closely with internal teams (IT, vendor services, payments, etc.) to resolve clinic-related issues.- Verify and validate vendor bills, negotiate pricing when necessary, and coordinate with the finance team for timely payments.- Collect and review travel reimbursement claims for doctors and staff for accuracy before submission.- Liaise with landlords regarding clinic issues, monitor lease agreements, and coordinate renewals.- Ensure timely biomedical waste (BMW) and general waste pickups, and manage service agreements.- Manage the timely payment of electricity and internet bills from Finance team.- Regularly update clinical teams on the status of issue resolutions.- Monitor clinic opening/closing times and ensure End-of-Day (EOD) reports are submitted.- Monitor CCTV systems daily for compliance and proper functioning.- Identify and negotiate with new local vendors for infrastructure or medical requirements.