About the role
About ToprankersToprankers is a leading edtech platform focused on career preparation for premier entrance exams such as CLAT, IPMAT, CUET, Judiciary, and more. With a strong offline and online presence, we are expanding our College Advisory Program, aimed at helping students make informed decisions about college admissions and career pathways.
Role OverviewThe Key Account Manager (KAM) will be responsible for managing high-value student accounts enrolled in the College Advisory Program. The role involves end-to-end ownership of student success, ensuring seamless advisory, engagement, application support, and conversion outcomes.This is a high-impact, relationship-driven role, requiring strong counseling ability, stakeholder management, and outcome orientation.
Key Responsibilities1. Student Account ManagementAct as the single point of contact for assigned premium students and parentsBuild strong, trust-based relationships and ensure high engagement levelsTrack student journey from onboarding to final college admission2. Advisory & CounselingGuide students on college selection, application strategy, and timelinesSupport in profile building, extracurricular planning, and positioningProvide personalized recommendations based on student aspirations and performance3. Application & Process ManagementEnsure timely completion of applications across domestic/international collegesCoordinate SOPs, essays, LORs, and documentation with internal teamsMaintain high accuracy and compliance in application submissions4. Outcome OwnershipDrive admission success rates and student satisfactionMonitor KPIs such as conversion rates, offer quality, and turnaround timesProactively intervene in at-risk cases5. Cross-functional CoordinationCollaborate with academic teams, counselors, content teams, and operationsAlign internal stakeholders to deliver a seamless student experience6. CRM & ReportingMaintain detailed records of student interactions and progress in CRMShare periodic reports on pipeline, student status, and outcomes
Candidates must have prior experience in onboarding colleges/universities and should possess an existing network of institutional contacts, enabling quicker onboarding and relationship building.
Key RequirementsExperience & Background3–5 years of experience in:Edtech / admissions consulting / study abroad / counseling ORRelationship management / key account management in a service industryPrior experience in student counseling or academic advisory is highly preferred
Skills & CompetenciesStrong communication and interpersonal skills (students + parents)High ownership and result-oriented mindsetAbility to manage multiple high-value accounts simultaneouslyStrong organizational and follow-up skillsComfort with CRM tools and data tracking
Compensation
Why Join UsBe part of a high-growth strategic vertical (College Advisory)Work closely with leadership and influence student outcomes at scaleStrong learning curve in admissions consulting and student lifecycle management