About the role
About the role:We are seeking a dynamic Key Account Manager (KAM) – Education Vertical to drive new merchant acquisition (hunting) and manage high-value education accounts. This role combines strategic sales, hunting, and account management, with a focus on acquiring leading educational institutions (schools, colleges, edtech platforms, coaching institutes, universities) and maximizing their adoption of Paytm’s payment solutions.
The KAM will be responsible for:● Hunting & Sales: Building a strong pipeline and acquiring new enterprise education accounts.● Account Management: Growing relationships with key education merchants, driving adoption of Paytm solutions, ensuring satisfaction, and unlocking revenue opportunities.● Cross-sell & Upsell: Driving penetration of multiple Paytm payment products across acquired education accounts.
Expectations/ Requirements:● Proactively identify, prospect, and acquire new enterprise accounts in the Education vertical (schools, colleges, edtech, universities, coaching institutes).● Build and manage a portfolio of strategic education merchants for payment gateway solutions.● Drive the end-to-end sales cycle including lead generation, pitching, solution mapping, negotiations, and closure.● Build strong stakeholder relationships across acquired accounts.● Collaborate with product, operations, and technology teams to deliver customized solutions for education clients.● Monitor transaction volumes, analyze growth patterns, and identify new opportunities.● Drive upsells and cross-sell of Paytm payment products (UPI, Cards, Net Banking, BNPL, Wallets, etc.).● Ensure client satisfaction through timely issue resolution and proactive engagement.● Deliver on new merchant acquisition, revenue growth, and retention KPIs.● Track competition and provide market insights to sharpen Paytm’s Education GTM strategy.
Qualifications & Skills:● Bachelor’s/master’s degree in Business, Finance, or related field.● 5+ years of experience in Enterprise Sales / Hunting / Key Account Management, preferably in Payments, Fintech, BFSI, or Education technology.● Proven track record of acquiring and managing enterprise accounts, with strong revenue delivery.● Excellent communication, negotiation, and presentation skills for CFO-level engagement.● Strong business development mindset with data-driven decision-making ability.● Problem-solving and consultative selling approach.
Skills that will help you succeed in this role:● High level of drive, initiative, and self-motivation.● Strong sales & hunting acumen with relationship management skills.● Ability to take internal and external stakeholders along.● Understanding of the education ecosystem, technology, and user experience.● Growth mindset and willingness to experiment & continuously improve.
Location: Bangalore
Why join us:We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.
Compensation:If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!