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Airtel

Posted 29 Sep 2026

Key Account Manager - Gurgaon

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Team
Airtel Business - Domestic.Sales
Posted
29 Sep 2026

About the role

Purpose of the Job

Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.

Deliverables:

  • Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs
  • Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue
  • Augment solution selling, and drive new product penetration in emerging markets
  • Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
  • Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control.

Major Challanges:

  •  To work in alignment with processes on Data and Voice
  • To work on retention of existing revenue as well and grow new products.
  • Account Penetration & Product Penetration

Our Employee Value Proposition

Our Employee Value Proposition is made up of 3 pillars which is a succinct articulation of who we really are. Here’s what you will get to experience if you’re an Airtel employee:

Limitless Impact:

You get to make a difference to internal and external customers by taking small and big ideas to success and therefore leaving footprints at the scale of billions. And beyond.

Limitless Ownership:

You get to go above and beyond to take responsibility, challenge the norms and take risks to create big things in more ways than one.

Limitless Careers:

You have the freedom to imagine, and an open canvas available to you to experiment and implement new ideas to gain depth and breadth of experiences.#BAL

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