About the role
Individuals will be responsible for conducting Know Your Customer (KYC) Operations services, including Customer Due Diligence (CDD) for new-to-bank or existing clients, based on standard operating procedures (SOP) and operating manuals (OM) as defined by the local, regional, and global FC Teams.
Responsibilities:
- Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) profile production for Head Office and other Global branches for various Client types - Financial institution/Bank/Correspondent Banks / NBFI are critical.
- Checking client information through publicly/internally available sources, which are sourced by analysts.
- Prepare and check the KYC questionnaire, emails, or calls with the client for the outreach process.
- Checking screening performed by analysts in accordance with bank policy and escalating true hits to adverse findings.
- Complete and review CDD and EDD profiles to a predetermined review schedule promptly.
- Assist the business where changes occur to existing customer profiles by taking appropriate actions (i. e., event-driven reviews, administrative triggers, and escalations).
- Complete relevant identification, verification, and bribery/corruption checks for prospective transactions for existing or new bank clients to identify potential reputational, business, PEP (politically exposed person), adverse media hits, and sanction risks, etc.
- Liaise and connect directly with clients, sales, relationship managers, onshore teams, and local account officers within client management and KYC teams and assist where appropriate.
- Timely and proactive escalation and resolution of issues, working closely with local and regional management.
- Drive to build knowledge within the anti-money laundering sector and to understand the rationale for underlying policy requirements.
- Assist other members of the team and work on ad hoc projects where necessary.
Requirements:
- Strong KYC end-to-end knowledge for low, medium, and high-risk clients.
- STRONG communication skills, both WRITTEN and VERBAL, to interact with clients/RMs/sales/front office from the new business Onboarding side and other stakeholders.
- To be able to operate and navigate independently in a demanding environment of new business onboarding.
- Attention to detail is essential.
- Technical knowledge of various client types and their structure, such as financial institutions, corporations, banks, foundations, trusts, charities, joint ventures, and special purpose vehicles, etc.
- A person should have a bachelor's degree in any stream. Any certification/diploma in the AMLKYC domain would be an added advantage.
- 2 to 4 years' experience in AML Compliance and KYC, preferably within the financial services industry, with experience conducting EDD on foreign financial institutions.
- Experience reviewing comprehensive documents like complex ownership structures and Wolfsberg Questionnaires and various organizational documents like MOA / AOA, COI, etc.
- Strong working knowledge of AML/sanctions laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity and customer profiles.
- Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines.
- Critical thinking and problem-solving skills are a must. Ability to work in a fast-paced, demanding environment and work well under pressure.
- The ability and willingness to work both independently and in a team environment are required.
- Maintains effective working relationships with key business partners.
- Familiarity with Actimize and other financial crime, risk, and compliance applications would be preferred.
- Effective Internet and research skills and usage of third-party tools.
- Decent knowledge of Microsoft Excel / Word.
- Degree and AML-related certifications preferred, or equivalent work experience.