KYC - banking Ops - SPE/SME - PUNE

We are seeking experienced professionals to join our Banking Operations team specializing in AML and KYC processes. The ideal candidates should have a background in Retail Banking with experience in Customer Information File (CIF) management, KYC compliance, account maintenance, and documentation handling. This role requires a high level of accuracy, regulatory compliance, and process efficiency in a global banking environment.

• Perform end-to-end KYC due diligence and validation as per regulatory and internal guidelines
  

• Manage and update Customer Information Files (CIF) accurately within banking systems
  

• Handle account maintenance activities, including updates to customer profiles, address changes, and other related modifications
  

• Review and validate customer documentation for account opening, modification, or closure
  

• Ensure compliance with AML regulations and escalate suspicious transactions or documentation discrepancies as required
  

• Maintain strict adherence to turnaround times (TATs) and service level agreements (SLAs)
  

• Coordinate with internal stakeholders such as compliance, risk, and audit teams for process governance and issue resolution
  

• Ensure data integrity, confidentiality, and accuracy in all operational activities
  

• Participate in quality control and process improvement initiatives
  

• Support audits and respond to audit queries with required documentation and justifications
  

• Strong understanding of Retail Banking operations
  

• Hands-on experience in AML/KYC processes and CIF management
  

• Working knowledge of account maintenance and documentation protocols
  

• Excellent attention to detail and accuracy
  

• Familiarity with regulatory compliance frameworks in banking
  

• Strong communication and interpersonal skills
  

• Ability to work in a structured, high-volume processing environment
  

• Prior experience in US shift-based operations preferred