About the role
L2 Operations Engineer - Malware Tools (Endpoint Security)
Company: Durapid Technologies, hiring for a leading IT services client
Location: Delhi/NCR (candidates must be based in Delhi/NCR or willing to relocate)
Employment type: Contract
Experience: 10+ years
Support model: 24x7 operations
About the role
We are looking for a senior endpoint security professional to run day-to-day operations for enterprise malware protection tools. You will be the L2 point of ownership for endpoint incidents: investigating alerts, containing threats, keeping the tooling healthy, and handing well-documented cases to L3 when they need deeper work.
Key responsibilities
- Monitor and manage enterprise endpoint security platforms in a 24x7 environment
- Investigate, triage and resolve malware and endpoint security incidents
- Support and administer CrowdStrike, Microsoft Defender, RSA, Azure Key Vault and phishing security tools
- Escalate complex security events to L3 teams with clear, detailed findings
- Manage endpoint protection deployments, upgrades and patching
- Handle phishing investigations and threat containment
- Work closely with DLP, Network Security, Hosting and IDAM teams
- Contribute to RCAs, keep SOPs current and tune alerts to cut noise
Technical skills
- CrowdStrike Falcon
- Microsoft Defender for Endpoint / Windows Defender
- RSA security solutions
- SIEM and SOAR tools (Splunk preferred)
- Azure Key Vault
- Endpoint Detection and Response (EDR)
- Malware analysis and incident management
- Phishing and email security
- Windows administration
- Python or PowerShell scripting
- ServiceNow
Preferred certifications
- CrowdStrike Falcon Administrator
- Microsoft SC-200
- CompTIA Security+
What we are looking for
- Strong hands-on experience in endpoint security operations
- Proven ability to investigate and contain malware
- Sound incident management and troubleshooting skills
- Experience in enterprise SOC or security operations environments
- Clear communication and confident stakeholder management