About the role
Requirements:
- 6-10 years of experience in software engineering and/or applied ML, with at least 4-5 years focused on building AI products.
- Proven track record of taking AI solutions (LLM or traditional ML) from PoC to production in a SaaS or enterprise environment.
- Hands-on experience with: Large language models and orchestration (prompting, tools, agents, and RAG).
- Document understanding (OCR, layout, extraction, classification, semantic search).
- Conversational AI (chatbots, voicebots, agent assist) with measurable outcomes.
- Strong programming skills in one or more of the following: Python, Node.js, Java/Scala (or similar).
- Experience designing and operating cloud-native services (containers, CI/CD, infrastructure as code).
- Experience integrating with enterprise systems such as CRMs, telephony platforms, and data platforms.
- Familiarity with security and compliance considerations in regulated industries (education, healthcare, finance, or similar).