About the role
We are looking for an enthusiastic, analytical, and process-oriented Lead Associate - Performance Management & Learning Excellence to own and continuously improve Opteamix's Performance Management System (PMS) and Learning and Development ecosystem. You will work closely with HR leadership and business leaders to ensure our employees have clear goals, meaningful feedback, structured career development, and continuous learning opportunities.
The candidate will have responsibilities across the following functions:
Performance Management:
- Own and coordinate complete Performance Management lifecycle across the organisation.
- Maintain competency frameworks, job descriptions, career roadmaps, and position code documentation.
- Facilitate goal setting using Opteamix's OKR-based Performance Management framework.
- Manage periodic reviews, continuous feedback, annual appraisals, calibration discussions, and performance closure.
- Monitor adherence to performance review timelines and proactively follow up with stakeholders.
- Support promotion, career progression, and succession planning processes.
- Prepare performance dashboards, analytics, and executive reports for leadership.
Learning and Development:
- Coordinate organisational learning initiatives and annual training calendars.
- Administer and continuously improve the Learning Management System (LMS).
- Track learning participation, certifications, completion, and effectiveness.
- Partner with business leaders to identify competency gaps and learning requirements.
- Coordinate technical, behavioural, leadership, and functional learning programs.
- Measure learning effectiveness and recommend continuous improvements.
Requirements:
- MBA / PGDM in Human Resources or an equivalent qualification.
- 5+ years of experience in Performance Management, Learning & Development, HR Operations, or HR Business Partnering, preferably in an IT Services or Technology organisation.
- Good understanding of modern Performance Management frameworks, including OKR (Objectives & Key Results), Continuous Performance Management, Goal Cascading, Competency Frameworks, 360 Feedback, Continuous Feedback, and Career Development frameworks.
- Experience administering or working with HRMS, Performance Management Systems (PMS), Learning Management Systems (LMS), and digital HR platforms.
- Strong analytical capability with advanced Microsoft Excel and PowerPoint skills; experience in creating dashboards, reports, and leadership presentations.
- Exposure to AI-powered productivity tools, digital HR transformation initiatives, and process automation will be an added advantage.
- Passion for building high-performance organisations through people, learning, and continuous improvement.