About the role
- Lead and oversee business analysis activities across multiple IT initiatives
- Act as a bridge between business, clients, and technical teams
- Own requirements elicitation, analysis, validation, and documentation
- Drive stakeholder management, including client workshops, reviews, and sign-offs
- Support project planning, scope definition, risk management, and delivery tracking
- Collaborate with Project Managers or take partial ownership of project management activities
- Ensure adherence to project management methodologies (Agile, Scrum, Waterfall as applicable)
- Actively participate in and facilitate Agile/Scrum ceremonies
- Create and maintain process flows, sequence diagrams, and functional designs
- Manage and track requirements, user stories, tasks, and defects using JIRA
- Maintain project and requirements documentation in Confluence
- Support UAT, change management, and post-implementation activities
- Strong experience as a Lead Business Analyst in IT projects
- Solid understanding of Project Management methodologies (Agile, Scrum, Waterfall)
- Hands-on experience with JIRA and similar project tracking tools
- Proficiency in SQL for data analysis and validation
- Experience working in Agile/Scrum environments
- Strong documentation skills using Confluence
- Expertise in sequence diagrams, flow diagrams, and process modeling
- Proven ability in client and stakeholder management
- Excellent communication, leadership, and coordination skills