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IDFC FIRST Bank

Posted 27 Aug 2026

Lead Business Analyst (GenAI & Data Products)

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Employment
Full time
Team
Data Science & Analytics
Posted
27 Aug 2026

About the role

We are hiring a high-impact Lead Business Analyst to drive enterprise-scale Data, Analytics, and Generative AI initiatives across business functions. This role requires a strong blend of business consulting, product thinking, data understanding, and AI/GenAI exposure. The ideal candidate will work closely with business leaders, data scientists, engineers, and product teams to identify opportunities, define solutions, and deliver measurable business outcomes using AI-powered products and data platforms.


The candidate will have responsibilities across the following functions:


Business Problem Solving and AI Use Case Discovery:

  • Partner with business stakeholders to identify high-impact business problems and AI opportunities.
  • Translate business challenges into structured, analytical and GenAI-driven solution approaches.
  • Define KPIs, ROI frameworks, success metrics, and value realisation plans for AI and data initiatives.
  • Drive prioritisation of GenAI and analytics use cases based on business impact and feasibility.


Requirements Gathering and Product Definition:

  • Lead requirement discovery workshops, stakeholder discussions, and solutioning sessions.
  • Create BRDs, FRDs, user stories, epics, workflows, and acceptance criteria in Agile environments.
  • Collaborate with Data Engineering, AI/ML, and Product teams to define scalable solution architectures.
  • Manage demand pipelines, sprint backlogs, and delivery tracking using Jira/Confluence.


GenAI and AI Product Enablement:

  • Work on GenAI-led use cases such as: Conversational AI, AI copilots and assistants, and Intelligent automation.
  • Knowledge management systems.
  • Insight generation platforms.
  • Support AI product adoption, feedback loops, experimentation, and continuous improvements.
  • Coordinate closely with Data Science and Engineering teams during model rollout and deployment.


Stakeholder Management and Agile Delivery:

  • Act as a bridge between Business, Product, Engineering, and AI teams.
  • Facilitate alignment on scope, priorities, timelines, and technical feasibility.
  • Lead Agile ceremonies, including sprint planning, backlog grooming, UAT coordination, and release tracking.
  • Present executive-ready insights, dashboards, and progress updates to senior leadership.


Value Realisation and Governance:

  • Track business impact, adoption metrics, and ROI of deployed AI solutions.
  • Monitor model performance, drift, usage patterns, and operational KPIs.
  • Drive continuous process optimisation using data-driven feedback mechanisms.


Requirements:

  • Bachelor's degree in Engineering, Analytics, Computer Science, Business, or related fields.
  • An MBA or equivalent qualification is a must.
  • 8-12 years of experience in Business Analysis, Consulting, Product Analytics, Data, or AI-driven transformation roles.
  • Strong experience working with cross-functional technology and business teams.
  • Strong understanding of Data Analytics, AI/ML, and Generative AI ecosystems.
  • Experience working with AI/GenAI products, copilots, automation platforms, or conversational AI solutions.


Preferred Skills:

  • Good understanding of APIs, data pipelines, cloud ecosystems, and AI workflows.
  • Hands-on experience with: Jira and Confluence, SQL and data querying, AWS / Azure / GCP environments.
  • Familiarity with Agile/Scrum delivery models.


Must-Have Soft Skills:

  • Strong problem-solving and structured thinking ability.
  • Excellent stakeholder management and communication skills.
  • Ability to simplify complex technical concepts for business teams.
  • Strong ownership mindset with the ability to operate in ambiguity.
  • Leadership and mentoring capabilities in cross-functional environments.

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