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Ujjivan Small Finance Bank

Posted 30 Dec 2024

Lead Designer for UX & UI

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Employment
Contract
Team
IT & ITES
Posted
30 Dec 2024

About the role

Job Summary:

We are looking for a highly talented and experienced Lead UX/UI Designer to lead and oversee the design strategy, user experience, and interface design for our products and platforms. In this role, you will be responsible for crafting innovative, user-centric designs that deliver an exceptional experience to our customers while managing a team of designers. You will collaborate closely with product managers, developers, and stakeholders to bring designs to life and ensure the highest quality results.

If you have a passion for designing intuitive interfaces, strong leadership skills, and the ability to think strategically while working hands-on, we’d love to hear from you.

Responsibilities: Strategic Leadership:
  • Develop and execute a holistic design strategy across products, ensuring a consistent and seamless experience.
  • Drive the evolution of the design language system to unify the brand, UX, and design guidelines.
  • Act as a thought leader in UX/UI innovation, staying on top of industry trends and mentoring the team to adopt cutting-edge practices.
Design Ownership:
  • Lead the end-to-end product design process from concept to launch, including user research, wireframing, prototyping, and high-fidelity designs.
  • Conduct user research to deeply understand user behavior, needs, and challenges, incorporating findings into the design process.
  • Create user flows, personas, and journey maps to translate complex problems into simple, user-friendly solutions.
  • Ensure responsive and adaptive design strategies to provide a consistent experience across devices and platforms.
Team Leadership and Collaboration:
  • Mentor and guide a team of UX/UI designers, fostering their growth and encouraging a culture of creativity and innovation.
  • Work cross-functionally with product managers, developers, and stakeholders to align business goals with the UX strategy.
  • Provide constructive feedback and ensure the team delivers quality design solutions within timelines.
Process Optimization:
  • Evaluate existing user experiences and recommend improvements based on data and a deep understanding of customer needs.
  • Define and refine design processes, including usability testing, workshops, and iteration cycles.
  • Establish KPIs and metrics to measure the impact of design decisions on business goals and user satisfaction.
Communication and Advocacy:
  • Present and articulate design concepts to stakeholders, clearly explaining the design rationale.
  • Advocate for a user-centered approach throughout the organization and champion design’s role in achieving business success.
Required Skills and Qualifications: Educational Background:
  • Bachelor’s/Master’s Degree in Design, Human-Computer Interaction (HCI), Interaction Design, Communication Design, or a related field.
Professional Experience:
  • 5–10 years of progressive experience in UX/UI design, with at least 2–3 years in a leadership role.
  • Proven track record of shipping products and delivering exceptional user design across diverse industries.
Key Technical Skills:
  • Expertise in tools like Figma, Sketch, Adobe Creative Suite, InVision, and Protopie (or equivalents).
  • Strong understanding of HTML, CSS, and collaboration with development teams (front-end understanding is a plus).
  • Proficiency in design systems, prototyping, and design hand-off processes for developers.
Other Skills:
  • Strong leadership, mentoring, and collaboration abilities.
  • Excellent problem-solving, critical thinking, and communication skills.
  • Adaptability to work in a fast-paced agile environment with competing deadlines.
  • Understanding of accessibility standards (WCAG, ADA compliance) and best practices.
  • Knowledge of user analytics tools (e.g., Hotjar, Google Analytics, Mixpanel, or similar).
Preferred Qualifications:
  • Background in psychology, behavioral science, or cognitive ergonomics is a strong plus.
  • Familiarity with AI/ML-driven user experiences.
  • Experience with B2B and B2C platforms.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth in a supportive environment.
  • Access to cutting-edge technologies and tools.
  • A commitment to maintaining work-life balance and flexibility.
Work Location:
  • Remote/Hybrid/Onsite (based on company policy).

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