About the role
We are looking for a highly talented and experienced Lead UX/UI Designer to lead and oversee the design strategy, user experience, and interface design for our products and platforms. In this role, you will be responsible for crafting innovative, user-centric designs that deliver an exceptional experience to our customers while managing a team of designers. You will collaborate closely with product managers, developers, and stakeholders to bring designs to life and ensure the highest quality results.
If you have a passion for designing intuitive interfaces, strong leadership skills, and the ability to think strategically while working hands-on, we’d love to hear from you.
Responsibilities: Strategic Leadership:- Develop and execute a holistic design strategy across products, ensuring a consistent and seamless experience.
- Drive the evolution of the design language system to unify the brand, UX, and design guidelines.
- Act as a thought leader in UX/UI innovation, staying on top of industry trends and mentoring the team to adopt cutting-edge practices.
- Lead the end-to-end product design process from concept to launch, including user research, wireframing, prototyping, and high-fidelity designs.
- Conduct user research to deeply understand user behavior, needs, and challenges, incorporating findings into the design process.
- Create user flows, personas, and journey maps to translate complex problems into simple, user-friendly solutions.
- Ensure responsive and adaptive design strategies to provide a consistent experience across devices and platforms.
- Mentor and guide a team of UX/UI designers, fostering their growth and encouraging a culture of creativity and innovation.
- Work cross-functionally with product managers, developers, and stakeholders to align business goals with the UX strategy.
- Provide constructive feedback and ensure the team delivers quality design solutions within timelines.
- Evaluate existing user experiences and recommend improvements based on data and a deep understanding of customer needs.
- Define and refine design processes, including usability testing, workshops, and iteration cycles.
- Establish KPIs and metrics to measure the impact of design decisions on business goals and user satisfaction.
- Present and articulate design concepts to stakeholders, clearly explaining the design rationale.
- Advocate for a user-centered approach throughout the organization and champion design’s role in achieving business success.
- Bachelor’s/Master’s Degree in Design, Human-Computer Interaction (HCI), Interaction Design, Communication Design, or a related field.
- 5–10 years of progressive experience in UX/UI design, with at least 2–3 years in a leadership role.
- Proven track record of shipping products and delivering exceptional user design across diverse industries.
- Expertise in tools like Figma, Sketch, Adobe Creative Suite, InVision, and Protopie (or equivalents).
- Strong understanding of HTML, CSS, and collaboration with development teams (front-end understanding is a plus).
- Proficiency in design systems, prototyping, and design hand-off processes for developers.
- Strong leadership, mentoring, and collaboration abilities.
- Excellent problem-solving, critical thinking, and communication skills.
- Adaptability to work in a fast-paced agile environment with competing deadlines.
- Understanding of accessibility standards (WCAG, ADA compliance) and best practices.
- Knowledge of user analytics tools (e.g., Hotjar, Google Analytics, Mixpanel, or similar).
- Background in psychology, behavioral science, or cognitive ergonomics is a strong plus.
- Familiarity with AI/ML-driven user experiences.
- Experience with B2B and B2C platforms.
- A competitive salary and benefits package.
- Opportunities for professional growth in a supportive environment.
- Access to cutting-edge technologies and tools.
- A commitment to maintaining work-life balance and flexibility.
- Remote/Hybrid/Onsite (based on company policy).