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Posted 8 Oct 2026

Lead II - ServiceNow SAMPro Functional Consultant

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Employment
Full time
Posted
8 Oct 2026

About the role

Job Title: SAMPro Functional Expert / Senior Functional Consultant

Experience Range: 8+ Years


Hiring Location: Bangalore, Chennai, Pune, Noida, Pune, Kochi, Trivandrum & Hyderabad

Must Have Skills

  • Strong functional expertise in SAMPro.
  • Experience in SAMPro implementation, support, and enhancement projects.
  • Software Asset Management (SAM) process knowledge.
  • Entitlement Management and License Lifecycle Management.
  • Entitlement Cleanup and Data Remediation.
  • Software Normalization and Catalog Optimization.
  • Discovery Data Analysis and Cleanup.
  • Device-Based Product & Entitlement Management.
  • SaaS Product Onboarding and Management.
  • Non-SaaS Product Onboarding and Management.
  • Data Quality Management and Governance.
  • Report and Dashboard Design.
  • Stakeholder Management and Business Requirement Gathering.
  • Functional Solution Design and Process Improvement.
  • Strong analytical and troubleshooting skills.
  • Excellent communication and consulting skills.

Good to Have Skills

  • Experience with enterprise system integrations.
  • Workflow design and enhancement experience.
  • Technical Debt reporting and governance frameworks.
  • Automation and process optimization initiatives.
  • Experience conducting workshops and executive stakeholder discussions.
  • Team mentoring and knowledge transfer experience.

Roles & Responsibilities

  • Lead entitlement cleanup, normalization, and discovery data remediation activities.
  • Improve data quality, governance, and software asset management processes within SAMPro.
  • Manage entitlement records, product onboarding, and consumption analysis.
  • Define onboarding strategies and rollout plans for SaaS and non-SaaS products.
  • Serve as the functional SME for business and technology stakeholders.
  • Gather requirements and design functional solutions for licensing and asset management challenges.
  • Drive report development, dashboard enhancements, and operational improvements.
  • Support enterprise integrations and workflow optimization initiatives.
  • Provide implementation guidance, issue resolution, and executive status reporting.
  • Mentor junior team members and drive knowledge-sharing activities.

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