About the role

Position: Lead – NPCI Partner
Location - MumbaiEducational Qualification- B.Tech / BE – Any Specialization

Key Responsibilities

Identify and cultivate partnerships with Technology Service Providers who are currently and potentially working with NPCI on its products and services.

Curate, modify and improve the value proposition of NPCI Partner Program for the partners and stakeholders as per the market feedback and need.

Create framework and process to ensure the partner is responded on the queries w.r.t. product, certification, onboarding, network, etc. in a timely manner under the NPCI Partner Program.

Create and define success metrics for each partner engagement and at program level to ensure meaningful contribution to the market players.

Closely and continuously monitor the engagement level and progress of each partner w.r.t. NPCI Partner Program.

Work with cross-functional teams – Product, Marketing, Certification, Risk, etc. to ensure continuous acquiring of domain knowledge for self and help with customer resolution.

Ability to build and evaluate data to present MIS, meaningful insights, and other reports as required by the organization and partners to improve the performance.

Ability to utilize AI-based inputs and intelligence in TSP lifecycle – including assessment check, onboarding, certification and rollout of NPCI products/features in Indian market.

Enrol partners on the NPCI Partner Program by completing documentation, compliance checks, coordinating and assisting TSP in the certification process.

Requirements

4–10 years of experience in Relationship Management / Product Sales role in Banking/Payments industry.

Good knowledge of payment products, specifically around UPI and Cards.

Ability to think and reason with logic.

Innovative thinker with problem-solving approach.

Go-getter and a person of action.

Empathetic to customer.

Passionate about payment products.

Hands-on with MS Office and PM tools.

Lead NPCI Partners

About the role

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