About the role
About the Role
Join NPCI's UPI Product team to build and scale products
that power one of the world's largest real-time payment ecosystems. You will
drive product strategy, platform evolution, ecosystem growth, and AI-led
innovation while working closely with banks, fintechs, merchants, regulators,
and technology teams.
Key Responsibilities
Product Strategy & Execution
- Define
product vision, roadmap, and strategic priorities for UPI products.
- Identify
customer, business, and ecosystem opportunities through market insights,
data, and stakeholder engagement.
- Own
the end-to-end product lifecycle from ideation to launch and continuous
enhancement.
- Lead
product planning, prioritization, implementation, and go-to-market
execution.
Platform & Product Development
- Translate
business and regulatory requirements into scalable product solutions.
- Collaborate
with Technology, Operations, Risk, Compliance, and Business teams to
deliver secure, resilient, and high-performing products.
- Drive
API, platform, and ecosystem capabilities that enhance adoption and
customer experience.
Data & AI-Powered Product Management
- Use
data, analytics, and experimentation to drive product decisions and
measure outcomes.
- Leverage
AI and GenAI tools for product discovery, customer insights,
prioritization, and decision-making.
- Partner
with Data Science and Technology teams to implement AI-driven capabilities
across customer experience, fraud prevention, operational efficiency, and
product intelligence.
- Evaluate
emerging AI innovations and identify high-impact use cases within the
payments ecosystem.
Ecosystem & Stakeholder Management
- Engage
with banks, PSPs, fintechs, merchants, and ecosystem partners to drive
product adoption and innovation.
- Build
alignment across leadership, business, regulatory, and technology
stakeholders.
- Represent
product initiatives in governance forums and industry engagements.
Governance & Compliance
- Ensure
adherence to regulatory, security, risk, and operational requirements.
- Maintain
product governance, documentation, and audit readiness.
Requirements
- Strong
Product Management experience in Digital Payments, Banking, Fintech, or
Financial Services.
- Deep
understanding of UPI, payment systems, APIs, and digital payment
ecosystems.
- Experience
managing large-scale products from conception to launch and optimization.
- Strong
analytical, problem-solving, and stakeholder management skills.
- Exposure
to AI, GenAI, Machine Learning, data analytics, and platform products is
highly desirable.
- Excellent
communication and executive presentation skills.