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Posted 22 Sep 2026

Lead Service analyst - Disaster Recovery

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Posted
22 Sep 2026

About the role

Responsibilities

  • Define and maintain Disaster Recovery strategies, plans, and procedures.
  • Coordinate DR testing, simulation exercises, and Group Resiliency Tests (GRT).
  • Track recovery objectives (RTO/RPO) and ensure compliance.
  • Work with application, infrastructure, and business teams to improve resiliency.
  • Identify recovery risks, dependencies, and remediation actions.
  • Produce governance dashboards, KPIs, KRIs, and executive reports.
  • Support audits, regulatory requests, and compliance activities.
  • Drive continuous improvement and automation of DR processes.
Experience
  • 8+ years of experience in IT Operations, Infrastructure, Production Support, Business Continuity, Disaster Recovery, or Resiliency Management.
  • Experience managing large-scale production environments and critical business services.
  • Experience coordinating cross-functional teams during DR exercises, crisis events, or major incidents.
  • Knowledge of banking/financial services environments is an advantage.
Technical Skills
  • Disaster Recovery Planning and Execution
  • Business Continuity Management (BCM)
  • IT Service Continuity Management (ITSCM)
  • Infrastructure Technologies (Servers, Storage, Network, Cloud)

  • High Availability and Resiliency Architecture
  • Risk Assessment and Impact Analysis

  • Knowledge of Cloud DR strategies (AWS, Azure, GCP)

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