About the role
Job Purpose IT PMO (Partnerships): Own end-to-end solutioning, system architecture, and API-led partner integrations, driving cross-system delivery from requirement discussions to go-live across the BFL Duties and Responsibilities • Drive end-to-end solutioning for co-lending integrations, covering journeys across LAMF/LAS/Broking flows. • Lead detailed requirement discussions with teams, translating into US/UD aligned to BFL partnership framework. • Design and own integration architecture across systems: Partner MW, PMW DB, DL, HMW, BRE, Risk, 3-in-1, 3-in-1 MW, COSMOS, SFDC, Pennant LMS. • Define and govern API flows including Create Application, KFS generation, Cancel, Status, Webhooks, and Additional Info APIs. • Ensure correct mapping of data fields, product configurations, and BRE logic across SFDC and Middleware layers. • Act as solution SPOC for co-lending partners, coordinating with API, DB, Middleware, SFDC, BRE, and Data Lake teams for seamless delivery. • Drive partner onboarding, including API specs alignment, CUG/UAT execution, webhook setup, and production readiness. • Ensure compliance with RBI DLG for journeys, including consent capture, attribution logic, and audit trail readiness. • Manage end-to-end delivery timelines for all co-lending partners, tracking dependencies like SFDC Convert, API readiness, and partner callbacks. • Lead UAT readiness for journey flows, including test data setup, journey validation, defect closure, and go-live sign-offs. • Monitor funnel metrics, disbursal flows, and API performance, ensuring scalability and stability post go-live training to IT staff and end-users on SCCM and Intune usage and capabilities. • Prepare leadership-ready dashboards covering project highlights, lowlights, risks, issues, dependencies, and next steps. • Publish daily, weekly, or milestone-based status reports for senior management. • Convert complex technical and operational details into concise executive summaries. • Highlight key decisions required from leadership and ensure timely closure. • Maintain structured reporting formats for better visibility and decision-making. Key Decisions / Dimensions • Solution Design Across Systems: Defining scalable integration architecture across partners, Partner MW, PMW DB, DL, HMW, BRE, Risk, 3-in-1, 3-in-1 MW, COSMOS, SFDC, Pennant LMS while balancing speed vs reusability. • Managing Changing Requirements: Handling evolving partners/COE requirements and deciding scope freeze vs CR during UAT and delivery phases. • Dependency & Timeline Control: Navigating critical dependencies (SFDC Convert, APIs, partner readiness) and deciding parallel vs sequential execution. • Partner Readiness & Go-Live Calls: Driving partner integration (APIs, webhooks, mapping) and taking go-live decisions despite partial readiness. • Compliance & Data Accuracy: Ensuring RBI DLG compliance, correct data mapping, and reconciliation across systems without impacting business timelines.|Manage Business Volume: > 3000 Cr. a year Major Challenges • Complex cross-system delivery & dependencies: Managing integrations across system: Middleware, SFDC, and LMS with evolving requirements, partner readiness gaps, and limited control over external teams. • Balancing accuracy, compliance & timelines: Ensuring correct data mapping, reconciliation, and RBI DLG compliance while still meeting aggressive go-live and business delivery timelines. Required Qualifications and Experience Qualifications • Bachelor’s degree in Engineering / Technology; MBA preferred • 7-10 years of experience in IT PMO / Product / Solution roles (preferably BFSI / Fintech) • Strong conceptual understanding of API architecture and system integrations • Knowledge of co-lending / JV lending models and digital lending ecosystem • Familiarity with RBI Digital Lending Guidelines (DLG), consent management, and compliance frameworks • Understanding of Agile methodologies, requirement documentation (US/UD/BRD) Work Experience • Experience working on BFL Partnership Architecture (Partner Systems, Partner MW, PMW DB, DL, HMW, BRE, Risk, 3-in-1, 3-in-1 MW, COSMOS, SFDC, Pennant LMS) • Hands-on involvement in API integrations (Create Application, KFS, Status, Cancel, Webhooks, Additional Info APIs) • Experience in solutioning and system design for co-lending/JV journeys. • Working knowledge of SFDC (LOS), Middleware layers (PMW/HMW), and LMS (Pennant). • Exposure to BRE logic, offer generation, and credit decision workflows. • Experience in partner onboarding, API integration testing (CUG/UAT), and go-live execution. • Hands-on experience in UAT cycles (IT + Biz), test data setup, and defect management. • Experience in data mapping, reconciliation, and multi-system data validation. • Ability to manage cross-functional coordination across Dev, Middleware, SFDC, Risk, and Partner teams. • Experience in tracking funnel metrics, API performance, and system KPIs.