About the role
Key Responsibilities
Architecture & Design: Define and implement SBC and ECB solutions for SIP trunking, voice routing, and interconnects with UC platforms (Microsoft Teams, Trading Telephony, etc.).
Configuration & Management: Deploy and maintain Oracle SBC/ECB appliances and virtual instances; manage SIP profiles, routing policies, codecs, and security settings.
Voice Integration: Enable Direct Routing/voice interconnect for Microsoft Teams, PBX systems, and carrier SIP trunks.
Security & Compliance: Implement TLS/SRTP, encryption, fraud prevention, and regulatory compliance (E911).
Performance & Monitoring: Ensure QoS, monitor call quality, troubleshoot SIP signaling/media issues, and optimize SBC performance.
Automation: Develop scripts for provisioning, reporting, and configuration management.
Incident & Change Management: Lead root cause analysis, major incident resolution, and controlled change rollouts.
Documentation & Governance: Maintain HLD/LLD, SOPs, and compliance documentation; enforce voice governance standards.
Required Skills & Experience
10+ years in voice engineering; 5+ years with Oracle SBC/ECB in enterprise or carrier environments.
Expertise in:
Oracle SBC/ECB configuration, HA clustering, and virtualization.
Hands on experience in Enterprise Operations Monitoring (EOM) tool
SIP protocol, signalling flows, codecs (G.711, G.729, Opus), and media handling.