About the role

Summary

This Storage Engineer role is responsible for all storage technologies in Asia region.

This role covers L3 operations, projects, designing and implementing technical solutions across multiple storage infrastructure.

As part of the regional team, the role needs to work closely with offshore support team in India.

Responsibilities

·Storage administration and engineering in a large 24x7 environment operating within the realms of Agile and ITIL processes

·Closely communicate with both IT and business partners to design and implement solutions supporting business needs

·Diagnose and troubleshoot complex technical environments on distributed applications and infrastructure

·Ensure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supported

·Serve as a subject matter expert and escalation point

·Maintain lifecycle of all storage assets including capacity planning and performance management.

·Support audit, compliance, risk assessment, security and other business needs

·Write documentation and procedures

·Ensure knowledge sharing and skill development in the team

·Deliver team’s vision, roadmap and strategy consistent with GTE needs

·Continuous improvement using DevOps skills to streamline/transform manual processes

·Work in shifts, flexible to work outside office hours

Profile required

Technical skills:

·Configuration of Scality replication and erasure coding

·Management of Scality RING

·Support for S3 protocol for object access

·Non-disruptive RING upgrade

·Installation and setup of NetApp ONTAP clusters

·Management of Broadcom/Cisco IC switches

·Provisioning and administration of CIFS and NFS file access

·Management of ONTAP data protection features

·ONTAP/Firmware upgrade

·Performance monitoring of NetApp ONTAP clusters

·Troubleshooting in complex NetApp NAS environment

·Administration of Pure Storage

·Purity OS upgrade

Desired/Advantage:

·Shell scripting

·Automation skills (Python, Git, GitHub Actions, Terraform, Ansible, etc)

·Monitoring/Observability (Grafana, ELK, etc)

Other skills:

·Solid project management experience

·Good communication skills

·Work independently without minimal guidance

·Work with a collaboration mindset as a team player

·Exposure to ITIL Service Management framework

·Exposure to Agile methodology