About the role
- Manage and support Windows Server environments pn L3 level (2016/2019/2022).
- Perform user, group, and policy administration in Active Directory
- Monitor server health, performance, availability, and capacity.
- Troubleshoot operating system, networking, and application-related issues.
- Understanding on DNS, DHCP, Group Policies, and file/print services.
- Perform patching, upgrades, and maintenance activities.
- Manage VMware vSphere, ESXi hosts, and vCenter Server.
- Provision, configure, and maintain virtual machines.
- Monitor VMware infrastructure and resolve performance issues.
- Perform VM migrations, snapshots, cloning, and resource optimization.
- Support high availability and disaster recovery initiatives.
- Monitor and maintain backup jobs using Veeam Backup & Replication.
- Perform backup verification and restoration activities.
- Troubleshoot backup failures and recovery-related issues.
- Ensure backup compliance and retention policies are followed.
- Support software deployment and patch management activities through SCCM.
- Assist with OS deployment, application packaging, and endpoint compliance.
- Monitor SCCM health and troubleshoot client-related issue
- Support security compliance and vulnerability remediation activities.
- Implement server hardening standards and security best practices.
- Review security alerts, antivirus status, and endpoint security controls.
- Collaborate with security teams during audits and incident investigations.
- Strong experience in Windows Server Administration.
- Strong knowledge of Active Directory, DNS, DHCP, and Group Policy.
- Hands-on experience with VMware vSphere, ESXi, and vCenter.
- Moderate understanding of:
- Veeam Backup & Replication
- SCCM/Microsoft Endpoint Configuration Manager
- Infrastructure Security & Vulnerability Management
- Basic understanding of PowerShell scripting.
- Knowledge of storage, networking, and virtualization concepts
- Handle L2, L3 incidents, service requests, and problem management activities.
- Participate in on-call support and maintenance windows as required.
- Create and maintain operational documentation and SOPs.
- Work closely with cross-functional infrastructure and application teams.
- Strong troubleshooting and analytical skills.
- Good communication and documentation abilities.
- Ability to work independently and within a team environment.
- Customer-focused mindset with strong problem-solving capabilities.