About the role
Manage end-to-end branch operations for lending business.
- Ensure smooth processing of secured & unsecured loan products.
- Handle operational activities related to Retail Assets and Rural Banking.
- Ensure adherence to company policies, SOPs, TAT and regulatory guidelines.
- Coordinate with Credit, Sales, Collections and other stakeholders for smooth business operations.
- Monitor documentation, disbursement, PDD, customer service and portfolio-related operational activities.
- Identify process gaps and implement corrective actions.
- Lead, guide and manage the branch operations team to achieve operational excellence.
- Maintain high standards of process control, compliance and audit readiness.
🔹 Candidate Profile
-2-6 years of relevant experience in Branch Operations / Lending Operations.
- Strong exposure to Secured & Unsecured Lending Products.
- Experience in Rural Banking / Retail Assets will be preferred.
- Strong understanding of branch processes, documentation, credit operations and compliance.
- Proven experience in team handling and people management.
- Good communication, coordination and problem-solving skills.
- Ability to work in a target-driven and fast-paced environment.